Betting Bangla's Privacy Policy — Your Data, Our Responsibility

Betting Bangla collects certain information to provide you with its services. This information comes from two sources — what you provide directly, and what is generated automatically as you use the platform.

Information You Provide Directly

• At registration: name, mobile number, date of birth, and password.
• During KYC verification: NID or passport number, photo.
• At payment: mobile banking number (bKash, Nagad, Rocket).
• When contacting support: message content and any attached files.
• At the time of profile update: additional optional information.

Automatically Collected Information

• Device information: model, operating system, browser version.
• Network information: IP address, internet connection type.
• Usage information: pages visited, time spent, games played.
• Transaction History: deposit, withdrawal, and betting records.
• Session data from cookies and similar technologies.

Betting Bangla uses your data only for specific, legitimate purposes. Each purpose is clearly explained below.

Betting Bangla will never use your information for any purpose beyond those listed above. If your data needs to be used for a new purpose, separate consent will be obtained.

Betting Bangla never sells your data. However, limited information may be shared with trusted partners as necessary to operate the service.

Who Receives Your Data

• Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• KYC Verification Service: Shared with licensed third parties for identity verification purposes.
• Game provider: Game software providers for Live Casino and other games — they receive only the data necessary to operate those games.
• Law Enforcement: Disclosed to authorities when required by court order or legal obligation.
• Licensing authority: In regular reports to regulatory authorities.

Betting Bangla's website and app use cookies and similar technologies to improve the user experience and to understand how the platform is being used.

Cookie Types

• Essential cookies: Login sessions and security tokens — the site cannot function properly without these.
• Preference cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: Which pages get the most traffic and where issues occur — used to improve our services.
• Marketing cookies: To show you relevant offers — you have the option to turn this off.

Your data at Betting Bangla is stored in internationally certified data centres, with multiple layers of security protecting our servers.

Security Measures

• 256-bit TLS/SSL encryption for all data transmission.
• Stored data is encrypted with AES-256 encryption.
• Two-Factor Authentication (2FA) login verification.
• Automatic alerts for suspicious login activity.
• Regular penetration testing and vulnerability scanning.
• Staff access to data is restricted through role-based permissions.

How long data is retained

Betting Bangla retains data according to the following retention periods:

• While your account is active: all data required for account management.
• After account closure: transaction records retained for a minimum of 5 years for AML and legal compliance.
• KYC data: retained for up to 7 years after account closure.
• Support messages: retained for up to 3 years.

Betting Bangla fully recognizes your rights over your personal data. Your key rights are outlined below.

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You can submit a request to correct any inaccurate information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Portability: You can receive a copy of your data in a readable format.
• Right to Restrict Processing: You can restrict the use of your data in certain cases.

To exercise any of these rights, email support@bettingbangla.com. Betting Bangla will respond within 30 days. In certain cases — such as information retained due to legal obligations — a deletion request may not be fully fulfillable, but you will be given a reason.

Betting Bangla is strictly off-limits to anyone under 18. We never knowingly collect or store personal information from minors.

Age is verified at registration and confirmed through identity documents during the KYC process. If an account belonging to someone under 18 is identified, it will be closed immediately and all associated data will be deleted.

Betting Bangla may update this Privacy Policy from time to time — due to changes in services, applicable law, or new technology. The date of the latest revision is shown at the top of the page under "Last Updated".

For significant changes, you will be notified in advance via SMS or app notification to your registered mobile number. Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact Betting Bangla's data protection team.

• Email: support@bettingbangla.com (Subject: Privacy Request)
• Live Chat: Active 24 hours — speak to us in Bengali.
• Response Time: General queries within 24 hours; formal requests within 30 days.

If you are unsatisfied with Betting Bangla's response, you have the right to file a complaint with the relevant licensing and data protection authorities. Betting Bangla will never restrict this right.